By Dominic Jones | Published: March 6, 2007 | print Printer version | Comment |

IROs more than nannies to hedge funds?

By Dominic Jones

WITH Wall Street analysts becoming trading strategists for hedge fund clients, some investor relations position descriptions make IROs look like glorified concierges for short-term traders.

This line from a recent IR appointment notice for an S&P 500 company drives home the point (edits and highlighting added):

He will lead an investor relations team that serves as the primary interface with our major institutional shareholders and Wall Street analysts.

“(He) will lead an investor relations team that serves as the primary interface with (company name’s) major institutional shareholders and Wall Street analysts.” I’ve doctored the screenshot to remove information that identifies the company and the individual IRO.

That’s the sum total of what this release says the guy does. Contact me if you want  a link to the original. Update: Here’s a link to the original release. There’s no reason for me to obscure this company’s identity and I don’t know why I ever thought I should.

Does that sound like a post where you answer the phone and hold the hands of a small group of select individuals whose salaries and job titles suggest they don’t really need hand-holding?

What about the company’s loyal, long-term retail shareholders, employees, retirees, widows and orphans? As a public utility, it has lots of them.

Increasingly, it seems there is little interest from management in having IR departments function as trusted intermediaries between directors and executives on the one hand, and companies’ broader shareholder communities on the other.

The standard comeback from many companies will likely be something like, “We provide a website that offers access to all our disclosures.”

That’s a let-them-eat-cake response. The problem is that most websites and disclosures are impenetrable to the average investor on Main Street.

This matters because those same citizens are increasingly being burdened with making their own investment decisions, a task not being made any easier by current investor communication practices.

Surely there is a role for investor relations professionals to help bridge the communication gap through clear, simpler and easier-to-use corporate disclosures. That would be a meaningful pursuit for the profession, don’t you think?

Or would you rather have IROs play gofer to a bunch of blokes who have no interest in what companies actually do and are just looking for a profitable short-term trade?

{ Imagines protestations from the IR community here. }

OK, do both.

Related:

With a sell side like this, who needs enemies?

CEO pay disclosures dense as academic texts

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2 Responses

  1. IR Web Report Says:

    We received the following comment via email from a reader:

    Dominic, that’s a nice turn of phrase, nanny to hedge funds. Some days it feels like that.

    But for many of us, catering to the institutional investors and Wall Street Analysts is absolutely central. My company has a famous brand within our industry and $2 billion market cap, but I’ll bet you’ve never heard of us.

    It would be a huge project for us to develop a retail following. Our stock is about 95% owned by institutions and much of the rest is owned by employees, management and directors.

    We communicate our strategy and results to our associates and maintain a reasonably complete and friendly investor website–not an award-winner, for sure. But that’s the extent of our retail effort.

    A much higher priority is making sure the young analyst at Fidelity, who is gatekeeper for their stake in my company, never ever has a day where he can’t figure out what we’re doing or why they like this stock. And making sure that the hedge fund that bought 5 percent of our stock last year gets their fix from me (the nanny) as often as possible and places only limited demands on my CEO and CFO’s time.

    Relationship management with a community of very bright CFAs takes a particular skill set, and companies should realize this when recruiting IR talent. For companies with heavy institutional ownership, there is no more important description of the IR role. I can get somebody else to spruce up my website.

  2. Dominic Jones Says:

    I would just add that those “very bright CFAs” and your “young analyst at Fidelity” are using the Web. In fact, they probably have their own sites on MySpace, with corny taglines like “greed is good.” No kidding, I’ve got them bookmarked.

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