|
Toronto, December 02, 2005:
Overall Findings
- 65% of the S&P/TSX 60 scored below the
global average of 500 international IR websites
- Some sites were found with broken links and
content that had not been reviewed in over 18
months
- Most Canadian companies are not effectively
addressing the information and usability needs
of their investors or analysts on their IR websites
- Canadians should be concerned about their
poor performance in the face of increasing internationalization
of investment markets
The Good
The Top 10 S&P/TSX60 IR websites with their
respective total scores:
|
1. Potash Corporation
|
66.5
|
|
2. Nexen Inc.
|
54.0
|
|
3. Bank Of Montreal
|
50.4
|
|
4. BCE Inc.
|
50.3
|
|
5. Enbridge Inc.
|
50.1
|
|
6. Petro-Canada
|
47.4
|
|
7. Placer Dome Inc.
|
45.9
|
|
8. Cognos Incorporated
|
45.8
|
|
9. Cameco Corporation
|
44.0
|
|
10. Manulife Financial
|
41.4
|
- Potash Corporation of Saskatchewan has the
best IR website in Canada and ranks in Global
top 10
- Canadians provide the most comprehensive quarterly
reporting, ahead of both the U.S. and Europe
- Canadian companies were more likely to provide
transcripts of their conference calls than companies
in the United States and Europe. This shows
a willingness by Canadian companies to go the
extra mile to make it easier for investors to
access information in their earnings conference
calls
The Bad and the Ugly
- Stale information and broken links were prominent
problems on several sites. These are the most
severe mistakes companies can make because they
undermine confidence in the timeliness and accuracy
of information on their sites. They may also
create a perception among investors that the
companies lack expertise
- Two sites have had broken search engines for
more than 12 months; others have had broken
links and stale information (including corporate
governance information) for more than 18 months
- Only one Canadian company provides direct
access to insider trading reports
- Regulators via SEDI and SEDAR
fail companies and investors by not utilizing
technology and practices that allow companies
to provide consistent and seamless access to
filings, unlike the SEC in the United States
Other Findings Include:
- 42% of the Canadian IR websites surveyed do
not have an effective site search engine
- 77% did not provide their most recent annual
report in HTML to make it easy to access information
- 18% did not provide their most recent proxy
statements on their sites
- 75% did not prominently post voting results
from their most recent annual meeting
- 65% did not publish their most recent earnings
release in easier to use HTML
- 25% did not provide a webcast record of their
most recent earnings conference call
- 32% do not provide access to their boards
corporate governance policies on their investor
relations websites
- 98% do not provide direct access to information
about insiders trading in the companys
securities
- 62% do not explain the companys dividend
policy
- 73% do not provide personal phone and email
information for investor relations contacts
- 52% do not provide prepared answers to frequently
asked questions and
- 65% do not properly identify all non-standard
file formats PDF, Word, etc.
About The Study
Published today by Clarity! Communications,
a Toronto-based global online investor relations
research and consulting firm, the study evaluated
the investor relations sections of the S&P/TSX
60 companies on 133 attributes distilled from
international research with investors. The attributes
covered financial and corporate governance disclosures,
shareholder services and ease of use.
The results of the Canadian evaluations were
then compared with identical evaluations of 215
U.S. and 172 European large-cap companies. The
110-page report, including screen shots, is available
to purchase at http://www.irwebreport.com/reports/.
Comments from the Study
Authors
"There is a huge opportunity for Canadian
companies to tell their stories effectively on
the web, but very few Canadian large-cap companies
are making an effort to use the Web to inform
current and prospective investors about their
performance," said Dominic Jones, a co-author
of the study.
"There is a compelling payoff for corporations
to use the web effectively in their communications
with investors. By harnessing the web more effectively,
companies can strengthen their reputations, lower
their communication costs and reach investors
in new markets. Most importantly, they can improve
investor understanding of their potential, achieve
a more accurate valuation for their securities
and contribute to a fair and vibrant capital market,"
he said.
"It really comes down to trust and credibility,"
said Pam Agnew, a co-author of the study. "Stakeholders
using the web make decisions and value judgments
about companies and their stock based on their
experience on the website. That experience is
not only about the quality and transparency of
the information they find, but how easy it was
to find and to use from browsing it online,
to exporting it for further analysis, and/or printing
a very specific piece of information."
"For companies to be successful in telling
their story well to investors on the web, they
have to build investor-centric websites, and the
first step is recognizing that the web is a unique
medium. Unfortunately too many companies think
that web communication is just about taking a
previously printed piece of information and making
a PDF out of it. Print is print, web is web and
like anyone who has learned a foreign language,
you cannot think in one and hope that the translation
will work well in the other," added Ms. Agnew.
About IR Web Report
IR Web Report, established in 2000 and
a service of Clarity! Communications of Canada
Inc., is the world's #1 source for advice about
online investor relations. IR Web Report pioneered
independent IR website evaluations and has the
longest running survey of global IR website practices
in the world.
About Clarity! Communications
Clarity! is an internationally recognized
specialist consultancy that evaluates the effectiveness
of companies' corporate reporting and communication
on the web. The firm conducts research of global
best practices and advises international corporations
on how to effectively communicate their messages
to a global online audience. Clarity's work brings
together a number of fields and disciplines, including
Web credibility, usability, investor relations,
media relations and sustainability reporting.
Comment
on CICA Electronic Reporting award to MDS Inc.
Subsequent to our release, the Canadian Institute
of Chartered Accountants announced its awards
for electronic reporting naming MDS Inc. as joint
winner in the category along with BCE Inc. We
want to explain that MDS Inc. was not included
in our top 10 list in part because its
corporate governance section was more than 18
months out-of-date at the time of our review in
November 2005. This is shown in the following
screenshot
(PDF 96 KB) of a Google cached page taken on November
19, 2005. Given the stale information, we could
not recognize MDS as having a top IR website as
timeliness is essential for effective online corporate
reporting. December 7, 2005
Related: Full
Report -- Online Investor Relations In Canada
|