10 reasons to avoid image-based
annual reports
By: Dominic Jones Related:
Usability Guru Weighs in
Against Image-based Reports
MANY companies have thought
about changing how they publish their annual reports
online. Their objectives may be to communicate better
by moving up to a more interactive report, or to save
money by going down to a less elaborate report.
In either case, they are likely to have
run into a product that seems like a reasonable solution,
but which on closer consideration should be avoided
at any cost.
We're talking about image-based annual
reports, which you may know better by such monikers
as "Dynamic," "Interactive," or
"mobular" reports. These cost more than PDF
reports, but a lot less than HTML reports -- typically
anywhere from US$2,000 to US$7,000 depending on the
vendor.
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The
10 Problems
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1.
You cannot copy and paste information from
the report.
2. They are hard to read.
3. They print poorly.
4. They exclude blind and sight-impaired
users.
5. They have poor navigation.
6. The search function doesn't work
properly.
7. They exclude context sensitive links.
8. They take away the user's browser
buttons.
9. The online version is an exact replica
of the printed document.
10. They waste users' time with useless
pages.
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Image-based reports
provide a shortcut that works for companies but not
investors
Image-based reports are cheaper than HTML ones because
they're much easier to produce. In their crudest forms,
vendors simply convert a PDF file of your report's pages
into a series of snapshots that are then linked together
by a clunky drop-down menu and linear arrow navigation
scheme in a standardized masthead.
The process is similar to taking photographs
of your printed report's pages and then stringing them
together in a form of slide show. It take much less
time and branpower than converting the report to a workable
HTML document.
The problem, however, is that this short-cut
produces an inflexible, low-quality document that is
a poor alternative to either HTML or PDF. As
such, it is likely to hurt the credibility of your IR
website more than help it if you hare looking
to trade up from PDF.
There are better options to save
money or improve your report's communications value
If you want to save money by moving away from
an expensive HTML or Flash report, go straight to a
segmented
and optimized PDF report. You'll provide a better
document to investors, and potentially save your company
an extra few thousand dollars.
If you currently publish your report in
PDF and want to move up to a more dynamic presentation,
then remember that image-based reports are likely
a step down, not an improvement on what you're already
doing. Here are your options for improving your report.
There are many reasons image-based
annual reports fail to meet the grade for usability
and communications value. Some of these are so fundamental
that by themselves they'd be grounds to avoid the
approach. In this article, I present 10 problems you
should think about when contemplating an image-based
report for your site.
1.
You cannot copy and paste information from the report.
Investors, analysts, journalists and researchers often
use information on investor relations websites to
prepare their own documents. Making it impossible
for them to copy information from your online annual
report into their own reports or articles provides
a disincentive for these important stakeholders to
use your company's information. It may also increase
the likelihood of errors occurring if users are
required to retype information manually.
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| Analysts, journalists and researchers
will be frustrated because they cannot copy information
such as board of directors info. Try it yourself. |
Since journalists and analysts
are important voices in the markets, it makes no sense
for you to discourage them from covering your company
by providing information in inaccessible image formats.
It also makes no sense to increase the likelihood
of errors appearing in the information they publish
about your company.
When people aren't able to get the information
they need from your website, they are more likely
to call the company to ask for it in other ways, most
often by email. This increases IR costs and creates
unnecessary work for IR departments. It's better
to help users help themselves by providing information
in formats that users find more convenient.
Both HTML and PDF allow users to copy
and paste text into other applications.
NEXT: They
are hard to read>
At this time, the
complete article is available to our IR Website Audit clients only.
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